Privacy Policy

This Privacy Policy outlines how we — Vijay Fitzgerald ("we", "us", "our") — collect, use, and protect your personal information via our website www.vijayfitzgerald.com ("Site"). We are committed to respecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What We Collect

We may collect and store:

• Your name and email address.
• Information you enter via sign-up forms (e.g., for journaling prompts, waitlists, or courses).
• Payment-related data, processed securely through Stripe.
• Limited behavioural data such as email open rates and link clicks via MailerLite.
• Basic technical information such as IP address, browser type, and device information, collected automatically through our service providers.

2. How We Collect It

We collect your personal information when you:

• Sign up for our newsletters, prompts, or events.
• Make a purchase or book a service via our website.
• Interact with our emails (e.g., clicking on links).
• Access the Site, which may trigger automatic data collection by service providers.

3. Why We Collect It

We use your personal information to:

• Deliver products, prompts, and services you request.
• Communicate with you about upcoming offerings.
• Process purchases or bookings securely.
• Improve website performance and understand user engagement.

4. Cookies, Tracking & Analytics

We use cookies, pixels, and similar technologies (including Google Analytics and Meta Pixel) to collect information about your activity on our Site. This helps us improve our services and, where applicable, deliver relevant marketing.

You can control or disable cookies in your browser settings. If you are in the EU, UK, or other regions with cookie laws, you may see a cookie consent banner and can adjust your preferences there.

5. Email Communication & MailerLite

We use MailerLite to deliver our email communications and manage our subscriber list. MailerLite may collect and analyse data such as open rates and link clicks to help us improve content.

View MailerLite's Privacy Policy here: https://www.mailerlite.com/legal/privacy-policy

6. Payments & Stripe

We use Stripe to securely handle transactions for digital products, courses, or bookings. Your payment information is processed directly through Stripe and not stored on our servers.

View Stripe's Privacy Policy here: https://stripe.com/privacy

7. Cross-Border Data Storage

Your personal information may be stored and processed by our third-party providers on servers located outside Australia, including in the United States and the European Union. By providing us with your information, you consent to the transfer and processing of your data outside Australia.

8. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, or loss. However, no online transmission or storage is completely secure.

9. Access, Correction & Unsubscribing

You may request access to, or correction of, your personal information at any time by contacting vijay.fitzgerald@gmail.com. You may unsubscribe from our email list at any time via the "unsubscribe" link in our emails or by contacting us directly.

10. Complaints

If you have concerns about how your data is handled, contact us first so we can resolve the issue. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

11. Changes to This Policy

We may update this Privacy Policy as our services evolve. The most recent version will always appear on this page with a new "Effective Date."

12. Contact

If you have questions about this Privacy Policy, contact: hello@vijayfitzgerald.com